Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after the order is placed.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Time
Once your order has been processed and shipped, the estimated delivery time is approximately 7–9 business days, depending on your location.
Total estimated delivery time: 8–12 business days (processing + shipping).
Please note that shipping times are estimates and may vary due to factors outside of our control.
Worldwide Shipping
We ship worldwide.
Delivery times may vary depending on the destination country, customs processing, and local postal services.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take 24–72 hours to update after shipment.
Customs, Duties and Taxes
For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Delays
While we work hard to deliver your order within the estimated time, we cannot guarantee delivery dates.
Shipping delays may occur due to:
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customs inspections
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carrier delays
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weather conditions
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holidays or peak shipping seasons
We appreciate your patience and understanding.
Incorrect Shipping Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error in your shipping address, please contact us immediately at:
happysproutsstorekids@gmail.com
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered by the shipping carrier.
If you believe your package has been lost in transit, please contact us and we will do our best to assist you.
Contact
If you have any questions about your order or shipping, please contact us at: